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Refund policy

Returns Policy

We offer a 14-day return policy. This means you have 14 days after receiving your item to submit a return request.

To be eligible for a return, your item must be:

  • Unworn and unused
  • In the same condition as received
  • With all original tags attached
  • In original packaging
  • Accompanied by proof of purchase

To request a return, please submit your enquiry through our Contact Us page. Returns sent without prior approval will not be accepted.

If your return is approved, you will receive instructions on how and where to send your item. Please do not send items back without confirmation.


Pre-Orders

All pre-order items are final sale and are non-refundable.

Please review sizing and product details carefully before purchasing.


Damages & Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, submit a request via our Contact Us page within 48 hours of receiving your order so we can assess and resolve the issue.


Exchanges

Exchanges are subject to product availability.

Due to limited production runs, we cannot guarantee stock availability for exchanges. If your requested size or item is unavailable, we will offer a store credit.


Non-Returnable Items

We do not accept returns on:

  • Sale items
  • Gift cards
  • Pre-order items
  • Custom or personalised products

European Union – 14 Day Cooling Off Period

If your order is shipped to the European Union, you are entitled to cancel or return your order within 14 days, without providing a reason.

Items must be returned in original condition, unworn, with tags attached and in original packaging.


Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or payment provider to complete processing.

If more than 15 business days have passed since your return was approved and you have not received your refund, please submit an enquiry via our Contact Us page.

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